Insurance is confusing. We can help.

Coverage & Care Details

  • To verify coverage, we recommend calling the number on the back of your insurance card and asking about your benefits for individual psychotherapy.

    Use the following CPT codes when inquiring:

    • 90791 (initial intake session)

    • 90837 (ongoing 53+ minute therapy sessions)

    You may also want to ask:

    • What’s my annual deductible, and how much of it has been met?

    • What’s my out of pocket maximum?

    • What is my copay or coinsurance per session?

    • Is prior authorization required?

    • Is telehealth covered?

  • If we're not in-network with your plan, you may still be able to use out-of-network (OON) benefits to receive partial reimbursement.

    Start by calling your insurance provider and asking:

    • Do I have out-of-network mental health coverage?

    • What percentage is reimbursed for CPT codes 90791 (intake) and 90837 (ongoing therapy)?

    • Is there an OON deductible I need to meet first?

    • Do I need any prior authorization?

    We’ll provide a monthly superbill that includes everything you need to submit for reimbursement. Payment is due at the time of service, and reimbursement goes directly to you.

  • Some clients prefer not to use insurance for privacy, flexibility, or personal reasons. You’re welcome to self-pay for sessions at the rates listed above. Payment is due at the time of service, and we accept major credit cards, cash, check and HSA/FSA accounts.

  • We believe therapy should be accessible, not gatekept by income or insurance. A limited number of sliding scale or pro bono slots are available for those who are uninsured, underinsured, or experiencing financial hardship. Reach out to inquire. No explanation required.

  • We are in-network with the following:

    • Aetna PPO

    • Aetna Student Health

    • BCBS PPO

    • Blue Choice Plans

    • Northwestern University Student Health Insurance

  • We are out-of-network with all other major insurances (e.g. Cigna, Humana, Magellan Tricare). Note, we can provide you with a Superbill and instructions to seek reimbursement.

    We also cannot work with clients who have Medicaid or Medicare.

Still Need Help?

Send us a message and we can help verify your insurance coverage.